AnyDesk allows us to access remotely your desktop and check the configuration of your IP unit.
You can click on the icon below only after we have agreed on the remote support session on the phone.
See our phone number contact here: www.alphatechtechnologies.cz/en/contact/
Please note we can´t access your PC without your permission.
The remote maintenance works if you start AnyDesk program and provide us your access number (AnyDesk address).
You will then receive information that we wish to access your desktop.
Only if you accept the access, we can access your desktop. You will see what we do on your desktop all the time.